End User Terms of Use

Effective Date: 2026-05-07

Welcome to Canero

These terms apply to you as an individual user of the Canero platform, typically as an employee using the service through your organization.

Your Anonymity is Protected

• Identity Separation: Your feedback is never linked to your personal identity
• No Tracking: We don't track who submits what feedback
• Privacy by Design: Our architecture ensures your anonymity

What You Can Do

• Share honest feedback about your workplace experience
• Have private conversations with our AI assistant
• Participate in vibe checks and surveys
• View aggregated reports (if you have access)

Important Limitations

This is Not an Emergency Service

• If you are in crisis, please contact appropriate emergency services
• We cannot provide immediate response to urgent situations
• For mental health emergencies, contact a crisis helpline

AI Assistance

• Our AI is not a human and cannot provide professional advice
• The AI may not always understand context perfectly
• AI responses are generated, not curated by humans
• Your conversations are not used to train AI models
• We enforce zero data retention with AI providers

Your Responsibilities

You agree to:

• Provide honest, constructive feedback
• Not attempt to identify other users
• Not submit harmful or illegal content
• Not misuse the platform

Data and Privacy

• Your employer sees aggregated themes, not individual feedback
• We never sell your data
• Your feedback is used only for workplace insights
• See our Privacy Policy for full details

Changes to These Terms

We may update these terms periodically. Your continued use indicates acceptance.

Questions?

Contact us at [email protected]