Canero

Terms of Service

Effective Date: 2026-05-07

Agreement to Terms

By accessing or using Canero's anonymous employee feedback platform ("Service"), you agree to be bound by these Terms of Service.

Description of Service

Canero provides an AI-powered platform for anonymous employee feedback collection and analysis, helping organizations understand workplace sentiment while protecting employee privacy.

Account Registration

  • You must provide accurate account information
  • You are responsible for maintaining account security
  • You must notify us of unauthorized access

Acceptable Use

You agree NOT to:

  • Use the Service for harassment or abuse
  • Submit false or misleading feedback
  • Attempt to identify anonymous users
  • Interfere with platform operations
  • Violate any applicable laws

Organizational Accounts

For organization administrators:

  • You represent you have authority to bind your organization
  • You are responsible for user access management
  • You agree to our data processing terms

Privacy and Data Protection

  • We handle data per our Privacy Policy
  • Employee feedback is anonymized
  • Reports contain aggregated data only
  • We implement industry-standard security

Intellectual Property

  • We retain ownership of the platform and technology
  • You retain ownership of your feedback content
  • You grant us license to process and analyze content

AI and Automated Features

  • Our AI assists in conversation and analysis
  • AI is not a substitute for professional advice
  • We continuously improve AI accuracy
  • We monitor for AI safety and fairness
  • Your data is not used to train third-party AI models
  • We enforce zero data retention with our AI providers

Limitation of Liability

To the maximum extent permitted by law:

  • Service provided "as is" without warranties
  • We are not liable for indirect damages
  • Our total liability is limited to fees paid

Indemnification

You agree to indemnify us against claims arising from your use of the Service or violation of these terms.

Termination

  • Either party may terminate with notice
  • We may suspend accounts violating terms
  • Data handling follows our retention policies

Governing Law

These terms are governed by applicable law and disputes will be resolved through binding arbitration.

Contact

For questions about these terms:

Changes to Terms

We may update these terms. Continued use constitutes acceptance of changes.